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Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Replace print cartridges that are out of ink or low on ink. If the self-test report shows smeared ink, click here to continue troubleshooting. HP Download and Install Assistant. Select your operating system and version , Change Detected operating system: Already have an HP account? Open download list

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This page requires Javascript. Unable to determine warranty status. How does HP install software and gather data? Email list of drivers.

Is my Windows version bit or bit? HP Deskjet F series self-test page. If your self-test page shows colors that are very different from the dekjet on the cartridge label, click here to continue troubleshooting. Also, there should be no streaks of ink on the report. HP has scanned your product but currently has no suggestions for driver updates. You must identify which cartridge printed which part of the self-test page, so that if you find defects on the page, you will know which cartridge is the problem.


Print a self-test page. Europe, Middle East, Africa. Javascript is disabled in this browser. Product has been exchanged: Select from the products you own.

HP Customer Support – Software and Driver Downloads

It matches the product: Learn more about HP’s privacy policy. F44185 is disabled in this browser. In general, if the printer and print cartridges are working properly, the patterns which look like grids of lines should contain few or no missing lines.

Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your seriies as our customer.

HP Deskjet F All-in-One Printer | HP® Customer Support

A cartridge might be running out of ink even if the graphic shows that there is ink remaining in the cartridge. Ink smears If the self-test report shows smeared ink, you might need to clean your cartridges.

Missing lines or streaked bars If a pattern shows more than a few missing lines, or a bar is streaked, that print cartridge is not functioning properly. If any of the patterns or bars are entirely missing, click here to continue troubleshooting. Issue The printer is working, but the colors in the printed output are not the expected colors.


Modify your browser’s settings to allow Javascript to execute. Asia Pacific and Oceania. If you are printing in reserve mode, without all the cartridges installed, the patterns associated with the missing cartridge will also be missing.

Press and hold the Cancel button and then press the Start Copy Color button.

HP DeskJet F4185 Inkjet Cartridges – C9351AN (HP 21) Series Cartridges

How does HP install software and gather data? Choose ‘Refresh’ to update the list.

HP Download and Install Assistant. HP is compiling your results. The Virtual Agent is currently unavailable.

Click here to continue troubleshooting c in English. Any warranty support needed would be completed by the reseller that sold the product.